Data Use & Privacy Policy

Twine Social, Inc. (the “Company”) recognizes and respects your expectation of privacy and security for your personal information, and we are committed to safeguard the sensitive information about you within Twine Social. In that regard, we have created this Data Use & Privacy Policy to let you know what information we collect when you visit our site, why we collect it, and how it is used. By using this Web site, you consent to the data practices prescribed in this Privacy Policy. The Company’s Data Use & Privacy Policy governs the privacy guidelines for the Company’s Web site at (the “Site”).

What Information Do We Collect?

"Personal Information" means any information that may be used to identify an individual, including, but not limited to, first and last name, an email address, phone number, Twitter username, or other contact information, whether at work or at home.

In a few areas on our Site and online customer support tools, we ask you to provide Personal Information that will enable us to enhance your use of the Site or for purposes such as facilitating correspondence with you, registering your entitlement to access certain special features of the Site, or to complete transactions. It is always your choice whether or not to provide that Personal Information. If you choose not to provide requested Personal Information, you may not be able to use certain features of the Site.

We may also automatically receive and record information on our server logs from your browser, which could include your IP address, cookie information, browser information, and the page you request.

How Do We Use Personal Information?

The Personal Information you provide will be kept confidential and used to support your customer relationship with the Company. Among other things, we want to help you quickly find information on our Site and alert you to occasional company news, updates, related product or service information, etc. The Company may enhance or merge your information collected at the Site with data from third parties for purposes of marketing products or services to you.

Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. At any time you can easily opt-out of receiving further marketing from the Company by contacting us at and requesting to have your name removed from our marketing lists.

Updating Your Personal Information

To update any of your personal information or to change any of your marketing preferences, you may either contact us at

Information on Sharing and Disclosure to Third Parties

Agents or contractors of the Company may have access to your Personal Information for the purpose of performing services on behalf of the Company. All such agents or contractors who have access to your Personal Information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for the Company or as otherwise required by law. In addition, information collected about you may be shared with other third parties as expressly stated on the page on which you provided such information.

Except as set forth above, the Company does not rent, sell or share Personal Information it collects about you to or with third parties. Personal Information collected from you is only used to provide you with the Company products and services and to comply with any requirements of law. The Company or its agents or contractors may disclose Personal Information if required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process; (2) protect and defend the rights or property of the Company or its agents or contractors; or (3) act in urgent circumstances to protect the personal safety of users of the Company, its Web sites or the public. If the Company should ever file for bankruptcy or merge with another company, we may sell the information you provide to us on this Site to a third party or share your Personal Information with any company with whom we merge.

Security of Your Information

You are solely responsible for maintaining the secrecy of your passwords or any account information. If you post Personal Information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your Personal Information, the Company does not ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Third-Party Sites

Please be aware that other Web sites that may be accessed through our site may collect personally identifiable information about you. This Privacy Policy does not cover the information practices of those third-party Web sites linked to our Site.

Use of Google User Data

If you choose to connect a Google+ or YouTube profile to your TwineSocial account, we will, after we have confirmed your permission, securely access information obtained from Google regarding your account. In particular, we may store your authentication token as well as information on the particular page or profile you connect, including post content and some engagement data. This data will be securely stored in order to be used by TwineSocial to provide you with the service you expect. Under no circumstances will it be shared with any third parties. Should you choose to disconnect from either Google+ or YouTube or choose to close your account, any information from Google stored on our servers will be deleted permanently .

TwineSocial uses YouTube's API services. By using TwineSocial you agree to the YouTube Terms of Service. YouTube's API is implemented in accordance with the Google Privacy Policy.

Your TwineSocail data can be peramently deleted via the TwineSocial application. Alternatively, you can email with your account code and all data associated with your account will be deleted.

Additionally, users can revoke TwineSocial's access to their data via the Google security setting page at

Use of Browser Cookies

To provide its services this Site uses cookies. Specifically, cookies are used both on the Site's admin portal (, public website (, and in the social display wall service. Unless you are logged in with a TwineSocial administrator account, the Site does not use cookies to store or access personally identifying information.

International Transfers

Personal Information collected on this Site may be stored and processed in the United States or any other country in which the Company or its affiliates, subsidiaries, agents or contractors maintain facilities, and by using this Site, you consent to any such transfer of information outside of your country.

Children’s Privacy

This Site is not intended for or directed to persons under the age of 13. Any person who provides their information to the Company through the account login page for new customers or any other part of the Site represents to the Company that he or she is 13 years of age or older.